Privacy Policy
October November reserves the right to change, modify, add to or remove portions of this notice at any time. Please check this page periodically for any changes. By using this Site, you are consenting to the collection, use, disclosure, and transfer of your information as described on this page (the “Notice”). If you do not consent to the collection, use, disclosure and transfer of your information as described in this Notice, you may not use this Site.
Your Personal Information
October November collects Personal Information that our visitors manually provide using their mouse, keyboard, mobile touch- screen, or otherwise. “Personal Information” may include (but is not necessarily limited to) your name, billing address, email address, and purchasing information. Unless specifically stated, we do not require this information to obtain access to our site. The Personal information we collect is used by October November for the purposes enumerated below and on our website:
Purchases – We use your Personal Information to process your orders and administer your account. You may always refuse to provide your Personal Information, but this may lead to our inability to provide you with our services.
Customer Service – We collect Personal Information when you send us emails containing questions or requests. We only save Personal Information associated with questions and requests in our customer service database (unless otherwise stated herein, data which does not expire and is retained) in order to respond to those questions and requests, and to better serve you when responding to any questions or requests you may have in the future.
Emails – Some of our pages allow visitors to register to receive periodic emails from us. Any promotional email you receive from October November will allow you to “unsubscribe” from this informational service at any time. You may not unsubscribe from transactional emails, such as emails confirming your purchase.
Marketing – October November may use your Personal Information to better understand your needs and interests and to improve our marketing and promotional efforts or products and services.
Security – October November may use your information to protect its rights or the rights of others, to comply with the law, a court order, or a subpoena, or to protect the security of our site or its terms of use.
Your Non-personal Information
October November collects a variety of non-personal information, such as information about the operating system on your computer, the type of web browser you are using, your IP address, and the links you followed to enter and leave the site. This information is not, in and of itself, personally identifiable and is collected automatically via the use of cookies (small computer files saved on your hard drive) and other standard web technology by October November or a third party.
Cookies allow us to tailor the website to better match your interests and preferences. With most internet browsers or other software, you can erase cookies from your computer hard drive, block all cookies or receive a warning before a cookie is stored. Please refer to your browser instructions to learn more about these functions. If you reject cookies, functionality of the website may be limited and you may not be able to take advantage of many of our website’s features.
October November’s web servers collect the domain names of visitors to our website; however, they do not recognize individual email addresses. Aggregate information showing the IP addresses and/or domain names of visitors, the number of visits, average time spent on the website, pages viewed, etc. is collected and used only for internal review to measure the overall use of our website and provide direction for its continuous improvement. This information is not sold to or shared with other organizations for commercial purposes.
Third-Party Cookies
Other third parties may deliver cookies to your computer or mobile device for the purpose of tracking your online behaviors over time and across nonaffiliated websites and/or delivering targeted advertisements either on our site or on other websites.
Sharing of Information
Except as set forth in this Notice, we do not share your Personal Information unless you have given us permission to do so.
At times, we utilize other companies to perform certain functions on our behalf including analyzing data, providing marketing assistance, sending emails and processing credit card payments. In the scope of providing services on behalf of October November, these third parties may have access to your Personal Information. Using contractual or other arrangements, October November will ensure that these agents, contractors and third-party service providers, who may receive Personal Information in the course of providing services to October November, protect the Personal Information in a manner consistent with the principles set out in this Privacy Notice.
October November may also disclose Personal Information based on a good-faith belief that such disclosure is necessary to conform to or comply with the law or that such disclosure is necessary to protect our site, our company, our employees, our website visitors, or the general public. If October November is involved in a sale of a substantial portion of its business assets, information about you may be among the transferred assets.
Information Retention
October November retains information collected through our site for as long as the information is relevant to our business purposes or as permitted by applicable law, unless you request deletion of your Personal Information, in which case we will take reasonable steps to comply with your request.
Data Security
October November utilizes appropriate physical, electronic, and managerial procedures to guard our online visitors’ Personal Information against unauthorized access and use, including Secure Sockets Layer (SSL) encryption technology to protect credit card data transmission during online store purchases.
Although we use reasonable measures to help protect your information against unauthorized use or disclosure, we cannot guarantee the security of information provided over the Internet or stored in our databases and will not be responsible for breaches of security beyond our reasonable control.
External Links
October November’s website may contain links to other sites, and we make every effort to only link to sites that share our high standards and respect for privacy. However, October November is not responsible for the collection or use of your information at any third-party website. Therefore, October November disclaims any liability for any third party’s use of your information obtained through using the third party website.
Access, Correct or Delete Your Personal Information
Visitors may modify Personal Information stored by October November by accessing their My Account page. Stored Personal Information does not expire and is retained until you request that it be deleted from our database (as permitted by applicable law). If you would like to remove your name and Personal Information from our records, please contact us using the information provided below.
You must be at least 13 years old to have our permission to use this Site. We do not knowingly collect, use or disclose personal information about visitors under 13 years of age. If you are under the age of 13, you can use this service only in conjunction with your parent’s or guardian’s permission. Only visitors who are 18 years or older may purchase products from our website.
Do Not Track Mechanisms – California law requires this Notice to address how we respond to any “Do-Not-Track (‘DNT’) signal” delivered by your browser. Because of the changing state of technology and indecision within the industry regarding the meaning of DNT signals, we do not make any guarantee that we will honor DNT signals.
Contact – If you have questions about the website, the collection of information that occurs on the website, or this Privacy Notice, please reach out via the Contact page.